Refund & Return Policy

At EUROSOUL, customer satisfaction is important to us. We offer a 15-day return period for eligible products.

Return Period

Customers may request a return within 15 days of receiving their order.

Return Conditions

To be eligible for a return:

• The product must be unused and in its original condition.

• The product should be returned with its original packaging and included accessories, where applicable.

• The product should not have been damaged, altered, or misused after delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Please provide your order details and, where requested, photographs or other relevant information so we can review the issue and assist you.

Return Request

To request a return, please contact our customer support team with your order number and the reason for the return.

Email: Eurosoulpk@gmail.com
Phone: +92 303 2343242

We will provide further instructions regarding the return process after reviewing your request.

Refunds

Once an eligible returned product has been received and inspected, we will review the return and inform you of the applicable refund.

Approved refunds will be processed using the applicable payment/refund method.

The time required for a refund to reach the customer may depend on the payment method and relevant payment service provider.

Non-Eligible Returns

Returns may not be accepted where a product has been used, damaged through misuse, altered, or returned without the required original packaging or accessories, where applicable.

Contact Us

For questions regarding returns or refunds, please contact:

EUROSOUL
T Chowk, Block-D,
Shah Rukne Alam Colony,
Multan, Pakistan

Email: Eurosoulpk@gmail.com
Phone: +92 303 2343242