Shipping policy

Shipping Policy

Thank you for shopping with EUROSOUL.

We are committed to delivering your order safely and as quickly as possible throughout Pakistan.

Order Processing

• Orders are processed within 24 hours after confirmation.
• Orders placed on Sundays or public holidays are processed on the next working day.
• Orders are dispatched only after order verification. We may contact customers by phone or WhatsApp before dispatch.

Shipping Time

• Standard delivery time is 2–5 business days depending on your location.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges are displayed during checkout.
• Any promotional free shipping offers will be clearly mentioned on our website.

Cash on Delivery (COD)

• Cash on Delivery is available across most cities in Pakistan.
• Customers are requested to provide a valid phone number for order confirmation.
• Orders that cannot be confirmed may be cancelled.

Order Tracking

Once your order is dispatched, you will receive tracking information via SMS, WhatsApp, or email (where applicable).

Failed Deliveries

If the courier is unable to deliver because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be cancelled.

Damaged Parcels

If your parcel appears damaged before opening, please contact our customer support immediately and avoid accepting the shipment if the damage is significant.

Business Name: EUROSOUL

Website:
https://eurosoul.pk

Email:
eurosoulpk@gmail.com

Phone / WhatsApp:
+92 303 2343242

Business Address:
T Chowk, Block-D,
Shah Rukne Alam Colony,
Multan, Punjab,
Pakistan